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Terms & Conditions

Effective Date: 09/06/2025
Business Name: OnlyCarKey
Website: OnlyCarKey

 

1. Introduction

These Terms and Conditions govern your use of our website and services. By booking with OnlyCarKey or using this website, you agree to these terms. If you do not agree, please do not use our services.

2. Services Provided

OnlyCarKey provides mobile automotive locksmith services, including but not limited to:

  • Car key cutting and programming

  • Vehicle unlocking

  • Spare key creation

  • Key repair and replacement

We reserve the right to refuse service in cases where the vehicle or situation poses a risk to our technicians or equipment.

3. Service Areas

We operate in designated areas in the UK. If your location falls outside our service zones, additional travel fees may apply or service may be unavailable.

4. Pricing & Payment

All prices are quoted upfront or agreed upon before the job begins.
Payment must be made immediately after completion of the service by card, cash, or bank transfer.
We reserve the right to charge a call-out fee if the customer cancels after the technician has been dispatched.

5. Cancellations

Cancellations must be made at least 1 hour before the agreed appointment time. Late cancellations or failure to be present at the location may incur a fee.

6. Warranty

We offer a 30-day warranty for all replacement keys and repairs, covering manufacturing or programming faults.
Warranty does not cover:

  • Physical damage caused by misuse

  • Water or impact damage

  • Batteries or wear-and-tear parts

7. Vehicle Ownership & Access

OnlyCarKey will only provide services to individuals who can prove legal ownership or authorised access to the vehicle.
We may request documents such as a logbook (V5), driver’s license, or photo ID before performing any service.

8. Liability

While we take every care to avoid damage, OnlyCarKey is not liable for:

  • Pre-existing issues with the vehicle’s electronics

  • Any data loss in the vehicle’s system during reprogramming

  • Delays due to traffic, weather, or factors beyond our control

9. Privacy

All customer data is handled in accordance with our [Privacy Policy]. We will never sell or share your personal information without consent.

10. Changes to Terms

OnlyCarKey reserves the right to update these terms at any time. Continued use of the website or services after changes means you accept the new terms.

11. Contact Us

For questions regarding these terms, contact us at:
📧 contact@onlycarkey.co.uk
📞 +44 07500936447

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